Long Quilted Faux Fur Hooded Coat

Coat by Urban Mist

Delivery

Standard Delivery - Free
Receive your order within 3 - 5 working days (Excludes bank holidays).

• Includes door-to-door tracking for your convenience.
• For next-business-day delivery, place your order by 10 a.m., Monday to Friday (excluding bank holidays).

Returns

We hope you love your purchase, but if you need to return an item, you can do so within 30 days of receiving it.

Return Conditions:

• Items must be unused, unwashed, and in their original packaging, with all labels and tags attached.
• Underwear cannot be returned for hygiene reasons.
• Swimwear returns are accepted only if the hygiene seal is intact.
• Defective items can be returned regardless of the above conditions.

To arrange a return or replacement for a damaged or defective item, please email our customer service team at info@britainmall.uk.

Return Process:

1. Pack the item securely with the order details or packing slip inside.
2. Take it to your local postal service and send it back to us.
3. We highly recommend using a tracked/signed service to avoid loss or damage.

Returns Address:

5 Stoney Holme Avenue, Manchester M8 0BX United Kingdom

Refund Policy:

If a refund is needed, it will be processed using the same payment method as the original purchase.